Due to the on-going global pandemic, we are unable to offer refunds at the moment. Our team will be closely monitoring and continue to evaluate the situation.

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However, in the event that the item you received has any defects or any damages, we will replace the unworn/unwashed item. 

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If you need to exchange any items with defects, send us an email at info@selfindulgentluxurymedispa.com. And we must be notified via email within 10 days of receiving your item.

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Once your item is received and inspected on our end, we will send you an email to notify you that we have received your returned item. 

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We will also notify you of the approval or rejection of your exchange. 

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If you are approved, then your exchange will be processed, and we will ship out the exchanged item. 

Exchanges are processed within 5-7 business days after your item(s) are delivered back to us.

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We are not liable for any return packages that may become lost or stolen in transit. Shipping fees are non-refundable.

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